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Where to complain about plumber or contractor if you live in Missouri.

If you want to complain about your contractor, listed below are your major options. If you are not sure which option is best for you, read "Where is it best to complain".

1. Missouri contractor licensing:

Missouri does not license contractors at the State level. Instead, contractors are licensed and regulated at the county or city level.
But you can file a complaint regarding your plumber or other contractor with The Missouri Attorney General's Office (see below). You can check if the Missouri Attorney General has received complaints about your contractor or plumbers here.

2. Missouri Attorney General.

Complain about your contractor or plumber to the Missouri Attorney General's Office. You can file your complaint online. Or you can download Consumer Complaint Form, fill it out and send with the copies of the supporting documents to:
Attorney General’s Office
Consumer Protection Unit,
PO Box 899
Jefferson City, MO 65102
Phone: 800-392-8222

For more information on how to complain to the Missouri Attorney General's Office call 800-392-8222
You can check if the Missouri Attorney General has received complaints about your contractor or plumbers here.

3. Better Business Bureau:

Go to and enter your zip code. When your local BBB page appear click on the "FILE A COMPLAINT" link and follow directions.

4. Missouri Small Claims Court: (For your information only - not a legal advice)

You can file your Missouri Small claim in the county where your contractor's business is located or in the county where you live.
To start your small claims lawsuit file the Petition Small Claims Court with the associate circuit court. You will have to pay filing and some service fees.

You can find your Missouri Circuit Court here.

  1. Maximum monetary limit of claims: $5,000;
  2. Attorney: not required (but allowed);
  3. Right to appeal: yes, for both parties (within 10 days)

You can find more about the rules of Missouri Small Claims Court here.

5. On-line complaints.

We collect all sorts of customer reviews, complaints, and comments here.
To post your comment on Google find your contractor in Google maps, and click the “more info” link next to the name of your contractor. On the following page, scroll down to “Reviews by Google users” and click on “Rate and review” link on the left.
There are many other websites that let you post comments and complaints about your contractor. Below you may find just a few examples:
1) (registration required),

Return to "the State's plumbing and contractor licensing departments".

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