3. Better Business Bureau:
Go to http://www.bbb.org/ and enter your zip code. When your local BBB page appear click on the "FILE A COMPLAINT" link and follow directions.
4. Hawaii Small Claims Court:
In general, you should file a Small Claims Statement of Claim in the judicial division where the defendant resides but, depending on circumstances, could be filed in other judicial divisions. For more information read "Your Guide to Small Claims Court" brochure that you can download here.
To start a Small Claims lawsuit in Hawaii fill out a Statement of Claim Form and file it with the clerk of the court. You will have to pay a filing fee of $35.
Clerk of the court in Hawaii may assist individuals in preparing the Statement of Claim.
You may get a Statement of Claim Form and instructions online (select "District Court Civil Claims" link in the appropriate Judicial Circuit) or pick up a copy at any District Court.
- Maximum monetary limit of claims: $5,000;
- Attorney: not required but allowed for both plaintiff and defendant;
- Right to appeal: NO
More information about Hawaii Small Claims Court on-line here.
5. On-line complaints.
We collect all sorts of customer reviews, complaints, and comments here.
To post your comment on Google find your contractor in Google maps, and click the more info link next to the name of your contractor. On the following page, scroll down to Reviews by Google users and click on Rate and review link on the left.
There are many other websites that let you post comments and complaints about your contractor. Below you may find just a few examples:
1) http://www.ripoffreport.com (registration required),
2) http://www.complaintsboard.com/
3) www.complaints.com
Return to "the State's plumbing and contractor licensing departments".