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Complaints and reviews of Stephen Longman Builders, Eden Prairie, MN

Record #: 1254
Date Entered: 2013-09-14
Speciality:
building and remodeling contractor
Location: Eden Prairie, MN 55347
Telephone: 952-943-8226
Website: http://stephenlongmanbuilders.com/

Customer Review #1:

Date Entered: 2013-09-14
Job description: Complete home renovation
Overall experience: Bad
How much were you charged? $225,000
Was the charge fair? Unfair
Comment: Never have seen such poor service. The 120 project has extended over 9 months and still isn't complete. Numerous mistakes, sub contractors were found smoking in our home, property was stolen, jobs were unfinished, and our home was being used for other jobs without our permission. Steve was hardly on site supervising the projects and on numerous occasions used profane language with our family and consistently blamed everyone else for his mistakes. Many jobs were modified or left undone, but we were not given credit for the lack of service. We are extremely disappointed with the process and would not want anyone to go through this experience.

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Customer Review #2:

Date Entered: 2014-04-20
Job description:
New Home Construction
Overall experience: Bad
How much were you charged? $760,000
Was the charge fair? Unfair
Comment: Longman was not on-site often enough, work quality was very low. Longman was very unpleasant to work with, especially when we stuck to our guns on what we had agreed to. He has a knack for avoiding responsibility and pushing it on to others. We have grown so tired of hounding him to complete his work that we have to just move on. Avoid this company at all costs is my advice.

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Customer Review #2:

Date Entered: 2015-01-17
Job description:
Total Home Renovation
Overall experience: Bad
How much were you charged? $250,000
Was the charge fair? Unfair
Comment: We were extremely disappointed with Steve Longman. Our project was delayed over double the quoted time period, we were never given a work schedule, items in our home were missing, subcontractors were smoking in our home, workmanship was very poor, our home was being used for other purposes, there were an extreme number of mistakes and our home was handed over to us without being cleaned at all. Longman was hardly ever at the worksite. He tended to avoid any issue and push off any accountability. During the duration of he project we had to continually hold him accountable for his work and he became very confrontational throughout the process.

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