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Complaints and reviews of Option one plumbing & rooter in San Diego, CA

Record #: 1310
Date Entered: 2015-07-07
Location: San Diego, CA 92103
Telephone: 800-905-7115

Customer Review #1:

Job description: Leak detection
Overall experience: Bad
How much were you charged? $225
Was the charge fair? unfair
Comment: This is a very dishonest company. Their people failed to locate the leak of pipe in my house. I had to pay another company to redo the work. When I called them and told them I wanted to stop the payment, they begged me not to do that, and they promised if I could provide the invoice from the new company they would refund me the payment right away. I did as told because I had the new invoice in hand. When I called in the next day to check if they had sent out the check, I was told the check would be sent out in the following day. When I called in the 3rd day, I was told the same thing. Then when the check had been cleared, the owner refused to take my call again, and said he wouldn't refund the payment.
(spelling and grammar as submitted)

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