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Complaints and reviews of American Plumbing, Antioch, CA

Record #: 1589
Date Entered: 2022-10-29
Location: Antioch, CA 94531
Telephone: 925-238-2408

Customer Review #1:
Date Entered: 2022-10-29

Job description: Toilet leak
Overall experience: bad
How much were you charged? $645.00
Was the charge fair? no
Comment: I posted the full review on Yelp and Google. This is a shortened version. 

 In my opinion this company engages in unethical practice with its customers, by selecting which customers they will price gouge. I called them for a toilet leak. They quoted me $250.00 for a possible wax ring change. The problem was the flange which needed to be changed. Josh or Jash was the plumber who then said it would cost an additional $595.00. Ultimately, I payed a lower but still exorbitant $645.00 price. I was going out of town the next day and didn’t want to leave an exposed hole in my bathroom. It is unfortunate there are so many unethical businesses out there. I learned an expensive lesson, but I don’t want others to do or suffer the same.
I noticed that within a few hours of posting my review on Yelp, 8 more, 5 star reviews were posted even though, beside my own review, the last one was 29 days before.

*** Personally identifiable information removed (JTP

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